Terms and Conditions

These Terms & Conditions apply to all purchases made through the Hirna Bakes website. By placing an order, you agree to the terms set out below.

1. About Us

Hirna Bakes operates an online store selling clothing and merchandise.

If you have any questions, please contact us at:
📧 info@hirnabakes.com

2. Products & Descriptions

  • We take care to ensure that product descriptions, images, and pricing are accurate.

  • Colours and appearance may vary slightly due to screen settings and photography.

  • All products are subject to availability and may be withdrawn at any time.

3. Orders

  • Orders are subject to acceptance and availability.

  • Once an order is placed, you will receive an order confirmation email.

  • Hirna Bakes reserves the right to refuse or cancel any order.

4. Pricing & Payments

  • All prices are shown in GBP unless stated otherwise.

  • Full payment is required at checkout.

  • Payments are processed securely through our website using third-party payment providers.

5. Shipping & Delivery

  • Delivery times provided are estimates and not guaranteed.

  • Customers are responsible for providing accurate delivery details.

  • Hirna Bakes is not responsible for delays caused by courier services or incorrect information supplied by the customer.

6. Returns & Refunds

  • We do not accept returns or exchanges unless an item is faulty or incorrect.

  • Any issues must be reported within a reasonable timeframe after delivery.

  • Items must be unused, unworn, and in original packaging where a return is approved.

Refunds are processed to the original payment method once the issue has been reviewed.

7. Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us at info@hirnabakes.com with:

  • Your order number

  • A description of the issue

  • Clear photos (where applicable)

We will work with you to resolve the issue.

8. Liability

Hirna Bakes shall not be liable for:

  • Indirect or consequential losses

  • Delays outside of our control

  • Minor variations in colour or appearance

Our total liability is limited to the value of the product purchased.

9. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Hirna Bakes and may not be used without written permission.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page.